Table of Contents
Foreword by H. Irving Grousbeck
Acknowledgements
Introduction: The Five Skills of Great Leaders
Part I: Commitment to Building a Team
Chapter 1 Hire for Outcomes
Chapter 2 The One Hundred Day Window
Chapter 3 Instant Performance Feedback
Chapter 4 The 360° Review
Chapter 5 Coaching Underperformance
Chapter 6 Breaking Up is Hard
Chapter 7 Never Waste a Last Goodbye
Part II: Fanatical Custodian of Time
Chapter 8 Activity Is Not Progress
Chapter 9 Make Your Day to Make Your Month
Chapter 10 Curing the Digital Disaster
Chapter 11 Seven Steps to Running a Great Meeting
Chapter 12 Delegating
Part III: Willingness to Seek and Take Advice
Chapter 13 Five Questions
Chapter 14 Finding and Using Mentors
Chapter 15 Executive Coaching
Chapter 16 A Board of Advisors
Part IV: Setting and Adhering to Priorities
Chapter 17 Key Performance Indicators
Chapter 18 The Operating Plan
Chapter 19 Alignment Through Compensation
Part V: An Obsession with Quality
Chapter 20 Quality Drives Profit
Chapter 21 Walk Behind the Tractor
Chapter 22 A Vow to Wow
Implementing The Five Skills of Great Leaders
Afterword by Irv Grousbeck
Notes
Index