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The Pfeiffer Book of Successful Conflict Management Tools
The Pfeiffer Book of Successful Managing Conflict Tools is organized into three Presentations and Discussions (articles); Experiential Learning Activities; and Inventories, Questionnaires, and Surveys. These selections represent the all-time best the Pfeiffer Annuals and Handbooks have to offer on the topic. The Pfeiffer Book of Successful Managing Conflict Tools
452 pages, Paperback
First published January 1, 2007
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