Europe England Navigating Terminal 3 at London's Heathrow Airport By Laura Porter Laura Porter Laura Porter is an experienced UK travel writer specializing in all things to do with London. TripSavvy's editorial guidelines Updated on 10/18/19 langusinochile / Flickr / CC BY 2.0 London Heathrow (LHR) is one of the world's busiest international airports. There are now five terminals at this massive London airport. Terminal 3 is used primarily by OneWorld alliance members including American Airlines, Cathay Pacific, Finnair, Japan Airlines, Qantas, Royal Jordanian, SriLankan Airlines, TAM, and British Airways for both domestic and international flights. When you enter the terminal, check-in is located on the ground floor at the front of the building and the departures area is above the check-in desks on the first floor. 01 of 07 Check-In Information Scott Barbour / Getty Images Security checks are understandably intensive at such a major airport, so allow plenty of time to check-in. You are advised to arrive at least 3 hours before your departure time for long-haul flights but you may need longer. The recommended check-in times are as follows: International flights - 3 hours prior to departureEuropean flights - 2 hours prior to departureDomestic flights - 1 hour prior to departure You can save time with online check-in and self-printed boarding cards or by downloading the boarding card onto an App. Ask when booking your ticket if your airline has this option. 02 of 07 VAT Export Refund Information stocknshares / Getty Images You must present your goods and the VAT Export Refund Form to UK Customs at the airport before checking in your baggage. The line can be long, so be sure to allow plenty of extra time. Of course, this can be worth it if it means you save a few hundred dollars in VAT. 03 of 07 Hand Luggage Information Waring Abbott / Getty Images Usually, one piece of hand luggage is allowed on board (not including a ladies' purse/handbag or briefcase). The restrictions do differ depending on the airline, however, so be sure to consult the BAA Heathrow hand baggage restrictions. 04 of 07 Transfer Times to Departure Lounge Information Oli Scarff / Getty Images Heathrow's size means that you should allow ample time for walking between important places. Below is an estimate of walking and waiting times, but you should always err on the side of caution so you don't miss your flight! Walking time from the tube station to the check-in desks is approx. 15 minutes or more. Walking time from the check-in desks to security control (the passenger-only area) is approx. 10 minutes or more. Waiting time at the first passport control is approx. 5 minutes or more. Your wait at the bag scan area will be a minimum of 15 minutes but could exceed 30 minutes to an hour. The final passport control area wait should be around 5 minutes. Continue to 5 of 7 below. 05 of 07 Security Scan Information Andrew Bret Wallis / Getty Images You can save time when you reach the front of the long, winding queue by doing the following: Removing your shoes prior to getting to the conveyor beltRemoving all items from your pockets, including your keys, cell phone, wallet and/or small changePlacing your laptop computer (this does not include tablets) in a separate tray from your other items 06 of 07 Boarding Time Information Caiaimage / Agnieszka Olek / Getty Images Now that you have arrived at the departure lounge, you will be able to some duty-free shopping, as well as purchase both food and drink that can be taken onboard most flights. When your shopping is done, it's important to check the flight screens for your flight's boarding time and check the time needed to get to your departure gate. It is suggested it can take up to 40 minutes to get to some of the furthest gates. Boarding tends to start about 45 minutes before the departure time and it can easily take this long to board hundreds of passengers so don't leave it until the last minute. Airlines pay huge fines if they miss their departure slot, therefore if you are late they may put out an announcement depending on the time left, or they will have to leave without you. 07 of 07 Queue Information Oli Scarff / Getty Images Your journey through Terminal 3 is almost through. However, you will most likely have to wait in line (or the queue as it's called in England) to have your boarding card checked. Once you enter the gate lounge, you'll form one more line before boarding the plane, and then you can find your assigned seat. Was this page helpful? Thanks for letting us know! Tell us why! Submit